Beginning with an intense overview session where details about the company, your new job description, our ways and systems and introductions are made, the program moves into more specialised training relating to your particular role and is provided by the leader of your area in conjunction with your buddy.

Buddies are allocated to each new team member to ensure a ‘go to’ person is available for all of those questions you will have! Your buddy is there to help with team integration, some training, but mainly just to make you feel more at home.

Ongoing weekly training sessions are provided along with weekly meetings with your team leader and a representative from the management team. These meetings allow further questions and importantly, 360 degree feedback.

Latest Technology

In a world that is heading towards the paperless office and the abilities of software sometimes seeming limitless, we are relying more and more on our technology.

UPA has recruited the full time services of an IT Coordinator who has been with UPA since 2004. He is responsible for the maintenance and ongoing performance of all of our technology. This dedication means minimal downtime, reduced frustrations and the knowledge we are working with the most up to date hardware and software at all times.

Massages

For the UPA team, weekly 15 minute seated massages at work play a vital role in stress management in today’s fast-paced society.

Research over recent years has resulted in many scientific papers outlining the benefits of massage for employees. Current medical research performed by the University of Miami's School of Medicine, indicates that a basic 15 minute chair massage not only decreased job stress but significantly increased alertness and work productivity. Some health benefits of massage may include:

• Relief from muscular tension and pain
• Calming of the nervous system
• Improved circulation and elimination of wastes and toxins
• Reduced blood pressure
• Increased mobility and greater flexibility
• Relief from anxiety, headaches and migraines
• Relief from eye strain and aching back muscles
• Diminishes insomnia
• Relief from tension related respiratory disorders such as asthma
• Improved posture

Flu shots

An annual visit from our local doctor means that all staff have the availability of a complimentary and hassle free flu shot.

• The team members prior education and industry experience
• The career goals and ambitions of each employee
• How each area of study compliments each other
• The comparisons between available education providers

Along with storing training event notes and handouts on our internal Intranet, 'Download Sessions' are conducted after each training event to ensure that knowledge is shared amongst the appropriate team and not lost.

In addition to being able to advance your career in your chosen profession, you also have the ability to work closely with other similar professions and are given the opportunity to see how they work and what is involved. There are often opportunities for cross training and first consideration goes to current staff when new roles become available.

To assist with further education, UPA offers financial support to approved education requests, as well as study and exam leave days. These study days and the ability to always find another team member willing to mentor you through these studies ensures you will receive the best possible outcome.

To combat this, UPA offers varied start and finish times, meaning that if you are an early bird you can start work at 8am and leave at 4pm, alternatively, if you need to drop children off at school on the way to work, you can opt to start at 9am and work through to 5.30pm. Lunch break durations can be reduced or extended.

In addition, time off in lieu will be granted to those who require extra time off in order to attend to personal matters.

Rewards are by way of commission paid on the introduced client’s fees and are paid on all services from Accounting to Investments and Insurance to Business Broking.

Also, once off bonus payments are made to current staff who refer new staff members to UPA as our way of saying thank you.

Each review consists of a survey being completed and then a face to face meeting with the Managing Director to discuss the feedback and the way forward for the coming 6 months. Results and goals are documented and used for benchmarking at future reviews.